Legal notice

This Privacy Policy explains how My Pods collects, uses and protects your personal information when you visit our website or place an order with us.

Information We Collect

When you visit our website, place an order or contact us, we may collect personal information such as:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details

  • Payment information

  • Website usage information

  • Communication details when you contact us

Payment information is processed securely through our payment providers. We do not store full credit card details.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Respond to enquiries

  • Improve our website and customer experience

  • Prevent fraud and protect our business

  • Send marketing emails if you have opted in

Email Marketing

If you subscribe to our emails, we may send you updates, offers and product information.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Sharing Your Information

We may share your information with trusted third parties who help us operate our business, including:

  • Shopify and website service providers

  • Payment processors

  • Shipping and delivery providers

  • Email marketing platforms

  • Analytics and advertising platforms

  • Professional advisers where required

We only share information where needed to provide our services, operate our store or comply with legal obligations.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic and support marketing activity.

You can adjust your browser settings to refuse cookies, but some parts of the website may not work properly.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

However, no method of online transmission or storage is completely secure.

Accessing or Updating Your Information

You may contact us to request access to the personal information we hold about you or to ask for corrections.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

For privacy questions or requests, please contact us at:

Email: support@my-pods.com

Business Name: my-pods
Location: Australia